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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Natanja Hensley

May 9, 2025

5  out of  5
rating by Natanja Hensley
"Extremely happy with the quick service received from Daeja at Rupert Brown's State Farm Agency."
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Jayson Octavo

May 7, 2025

5  out of  5
rating by Jayson Octavo
"The agent that I spoke today, Diana was incredible good."
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Michael Wedderburn

May 2, 2025

5  out of  5
rating by Michael Wedderburn
"Diana Brown was able to assist me with my policy and her customer service was exceptional. She was professional and was able to effectively answer all of my questions."
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Ale Thompson

May 1, 2025

5  out of  5
rating by Ale Thompson
"Mrs. Tamara Mackey was kind and polite. She explained everything to me so I'm able to understand.she number 1 in my book."
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noel alexander

April 29, 2025

5  out of  5
rating by noel alexander
"When I walk into State Farm office and see the face of the lady sitting at the front desk, it's makes me smile and feel so good to see a beautiful smile on her face.Diyana is her name."
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Fritz Francois

April 29, 2025

5  out of  5
rating by Fritz Francois
"Diana is very good."
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Laveau Genestant

April 29, 2025

5  out of  5
rating by Laveau Genestant
"She is always helpful when u come in office. Today she helped me solved my citizens questions. THANK YOU DIYANA."
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Allan Brown

April 28, 2025

5  out of  5
rating by Allan Brown
"Diyana have helped me multiple times when I've came in the statefarm office very courteous, Patient and gets the job done. Always have me leave with a smile on my face."
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Patrick James

April 28, 2025

5  out of  5
rating by Patrick James
"Diyana was very patient and I was ready to give up. She helped me set up my Drive Safe Save. I love her customer service thank you."
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Lights Out

April 26, 2025

5  out of  5
rating by Lights Out
"Experience and service is great!!"
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Laurence Mcbean

April 24, 2025

5  out of  5
rating by Laurence Mcbean
"Very professional and courteous,respectful and polite"
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Queen Channy

April 24, 2025

5  out of  5
rating by Queen Channy
"Stacey was an amazing representative. She made me feel comfortable after I was about to go some where else . She changed my mind . I feel comfortable with her and handling my business ."
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Vicki C. Davie

April 16, 2025

5  out of  5
rating by Vicki C. Davie
"It was a pleasure to talk on the phone with Diyana this morning at State Farm! She has such a pleasing and kind voice. She was helpful and very understanding. Just the kind of customer service to be greeted with the first thing in the morning. I must say that customer service has always been top notch whenever I talk to anyone from this company. Mr. Rupert Brown’s son was kind and helpful to me when I had to switch over insurance information when my husband passed. It is a pleasure to do business with people who appreciate you and your business. The company’s good customer service is needed and always appreciated by me."
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Esther

April 14, 2025

5  out of  5
rating by Esther
"I called because I just got a new car but needed some help confirming my insurance coverage and finishing up some payment details. I spoke with Diyana and even though I called about 2 minutes before they closed, she was very patient and very helpful. She helped me to clear things up and answered all of my questions even after they had closed, so I really appreciated her help!"
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Merlande Louissant

April 10, 2025

4  out of  5
rating by Merlande Louissant
"Thank you for your help"
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Dora Hodge

April 5, 2025

5  out of  5
rating by Dora Hodge
"I would like to take this time acknowledge State Farm agency Rupert Brown for their outstanding customer service. I would like to recognized Tamara Mackey for her skills, knowledge and taking the time special handle and addressed any questions or concerns that I may have had. She was very helpful, kind, and patience thorough any of the process. Thanks so much Ms Mackey for the follow up calls and your continuous feedback. I would highly recommend Rupert Brown office as a top choice agency to assist with any of your insurance needs."
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Josuer

April 3, 2025

5  out of  5
rating by Josuer
"Diyana provided me with an outstanding customer service experience over the phone today."
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Ruby Cunningham

April 1, 2025

5  out of  5
rating by Ruby Cunningham
"Trudy Ann was a pleasant and nice person to talk to and with a beautiful attitude. She was very knowledgeable of her job and caring person. She knew exactly how to explain things I didn't understand, Trudy she made it very plain.she didn't leave nothing uncertain and all was understood. Thank you so much Trudy for your patience and understanding"
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Jean Wright

April 1, 2025

5  out of  5
rating by Jean Wright
"Over 15 years of great customer service👍🏽"
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Tremaine Bradshaw

April 1, 2025

5  out of  5
rating by Tremaine Bradshaw
"Excellent customer service"
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angelica garcia

April 1, 2025

5  out of  5
rating by angelica garcia
"Stacey has been an excellent agent, not only helping me through the process of getting my car insurance but also always being available for any questions I may have. Great customer service!"
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Karlene Brown

March 30, 2025

5  out of  5
rating by Karlene Brown
"Ernest Brown is an excellent State Farm representative. He has great communication skills and amazing personality. He always ensure that his customers receive the best service and advice . I am a very satisfied customer. Keep up the good work!"
We responded:
"Karlene, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Mickayla Dunn

March 30, 2025

5  out of  5
rating by Mickayla Dunn
"Ernie Brown has been an exceptional representative at State Farm! Great communication and very knowledgeable. They were extremely professional, handling everything with care and attention to detail. Felt like a valued customer, great work!!"
We responded:
"Mickayla, thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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June Plum

March 28, 2025

5  out of  5
rating by June Plum
"Ernest is professional, knowledgeable and excellent at explaining about stuff i don't really understand about my policy. When it comes to customer service no other than ERNEST."
We responded:
"June, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Camilla Powell

March 28, 2025

5  out of  5
rating by Camilla Powell
"Customer service excellente!! Over the years you always doing a great job, keep up the good work Ernest Brown."
We responded:
"Camilla, thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"