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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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david perry

August 14, 2025

5  out of  5
rating by david perry
"Agent for over 9 years, great quotes and prices. 👍"
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Glenis Jimenez

August 13, 2025

5  out of  5
rating by Glenis Jimenez
"I called State Farm spoke to Diyana Very professional, she understood my needs and in matters of second she resolved my problems Very happy to deal with professional Thanks Diyana"
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Scratch Long

August 11, 2025

1  out of  5
rating by Scratch Long
"I’m very disappointed with the service from the Rupert Brown Agency. The representative, Tamara, does not follow up or reply to texts or emails. It’s been over two weeks, and I’m still waiting for a response to my initial inquiry. This level of communication is unacceptable and has left me feeling completely disregarded as a customer. This isn’t just slow service, it’s no service at all. If you value communication and professionalism, look elsewhere."
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Need humans Not machines

August 1, 2025

5  out of  5
rating by Need humans Not machines
"Whenever I contact Rupert Brown's State Farm the representatives were always pleasant and helpful. Today I had the pleasure of speaking with Ms. Trudy-Ann. She was able to complete my request quickly and professionally as well as answered the questions I had."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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jada saintyl

July 29, 2025

5  out of  5
rating by jada saintyl
"I talked with Briana Brown today she’s was helpful and I was satisfied with her help. Briana Brown was processional, friendly, and patient with me."
We responded:
"Jada thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Sean Wray

July 28, 2025

5  out of  5
rating by Sean Wray
"Amazing service always very helpful and goes above and beyond and daejanae was great to work with"
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Emmanuel Theodore

July 25, 2025

5  out of  5
rating by Emmanuel Theodore
"Miss Diyana brown helped me with my drive safe and save set up along with having me purchase a Hospital Income policy. Thank you Miss Brown."
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Pamela Blake

July 24, 2025

5  out of  5
rating by Pamela Blake
"Diyana Brown , professional, polite, helpful and knowledgeable, such a great asset to your company, was so impressed , such a lovely young lady"
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Jarlyn Rodriguez

July 21, 2025

5  out of  5
rating by Jarlyn Rodriguez
"Stacy did a phenomenal job at hooking me up with the best coverage for my insurance for my car. She was thorough and kind and made the process painless for me. I could not be any more grateful to have received her help during this process."
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Darvell Wooden

July 17, 2025

5  out of  5
rating by Darvell Wooden
"Trudy-Ann provided exceptional service. I'm excited to be a member of Rupert Brown - State Farm Insurance Agency."
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Nikki Boo

July 17, 2025

5  out of  5
rating by Nikki Boo
"Working with Stacy has been an absolute pleasure. She is knowledgeable, responsive, and genuinely cares about helping her clients find the best coverage for their needs. Stacy took the time to explain all of my options in a clear and patient way, making the entire process smooth and stress-free. Her attention to detail and professionalism gave me complete confidence that I was making the right choices. I highly recommend Stacy to anyone looking for an insurance agent who is not only experienced but also kind and trustworthy. Thank you, Stacy, for your outstanding service!"
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PSim 123

July 10, 2025

5  out of  5
rating by PSim 123
"Trudy-Ann is very professional and is always willing to assist. I would recommend doing business with this location."
We responded:
"Hi PSim thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Maurice Frazer

July 2, 2025

5  out of  5
rating by Maurice Frazer
"Deja (sp) is fantastic. She was able to answer all my questions and solved my problem very quickly. She made my day!"
We responded:
"We appreciate your review, Maurice! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Gary Smith

July 2, 2025

5  out of  5
rating by Gary Smith
"Well done Dianna doing well on behalf of state farm"
We responded:
"Gary thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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bernard jones

July 1, 2025

5  out of  5
rating by bernard jones
"I spoke with Daeja at State Farm Rupert Brown and she was awesome to work with. She helped me lower my bill by providing me with the Drive Safe and Safe discount.Thank you Daeja!"
We responded:
"Thank you for reviewing our State Farm office Bernard! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Ann Laban

July 1, 2025

5  out of  5
rating by Ann Laban
"Ernie is the best. Been with Mr Brown's office since 1999. They handle all my insurance business. Will never leave. They are the best."
We responded:
"We’re thankful for your feedback Ann! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Veronica P

June 30, 2025

5  out of  5
rating by Veronica P
"She helped me with my Drive safe and Save discount she is really nice am so grateful she help me thank you Diyana."
We responded:
"Hi Veronica, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Frantz Ciceron

June 30, 2025

5  out of  5
rating by Frantz Ciceron
"I worked with Miss Diyana today she helped me update my card on file, very quick and easy."
We responded:
"We’re thankful for your feedback Frantz! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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cassidy williams

June 28, 2025

5  out of  5
rating by cassidy williams
"Daeja helped me with my policy change and she worked swiftly on it. Please give that girl a raise she deserves it!"
We responded:
"Cassidy, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Stewie Mail

June 27, 2025

5  out of  5
rating by Stewie Mail
"Diyana at the front desk is sweet, knowledgeable, fun, and insightful. Memorable experience. She loves to help people. She's so wonderful."
We responded:
"We’re honored by your positive feedback Stewie! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Dennis Wall

June 27, 2025

5  out of  5
rating by Dennis Wall
"Diyana Brown thank you for helping me do my payment! Your awesome."
We responded:
"Dennis, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Danette Douglas

June 24, 2025

5  out of  5
rating by Danette Douglas
"I was at state farm office Rupert Brown the customer service is more than I expected I met Diyana she is one of most beautiful young lady i met in a long time ,she help with everything I was there far,,she have a lot of patience ,kind ,lovely I wish we could find more people like her.."
We responded:
"Thank you for your 5-star review Danette! My State Farm team and I are happy to be your good neighbor!"
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Nagarajan Krishnan

June 23, 2025

5  out of  5
rating by Nagarajan Krishnan
"Diane is helpful and friendly."
We responded:
"Hi Nagarajan, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Momo KC

June 22, 2025

5  out of  5
rating by Momo KC
"Trudy-Ann delivered exemplary service! She embodied what is important in proper customer treatment- true empathy and dependable, inspired action! Thank you so much, Trudy-Ann~"
We responded:
"Hi Momo, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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willie thompson

June 20, 2025

5  out of  5
rating by willie thompson
"today I spoke with Miss Tamara. I don’t know who else works there, but I’m glad I had M Miss TamaraShe’s very patient understanding and explained everything to me to the point that I understood I thank God for people like Miss Tamara"
We responded:
"Thank you for taking the time to share your thoughts, Willie! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"