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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Stewie Mail

June 27, 2025

5  out of  5
rating by Stewie Mail
"Diyana at the front desk is sweet, knowledgeable, fun, and insightful. Memorable experience. She loves to help people. She's so wonderful."
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Dennis Wall

June 27, 2025

5  out of  5
rating by Dennis Wall
"Diyana Brown thank you for helping me do my payment! Your awesome."
We responded:
"Dennis, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Danette Douglas

June 24, 2025

5  out of  5
rating by Danette Douglas
"I was at state farm office Rupert Brown the customer service is more than I expected I met Diyana she is one of most beautiful young lady i met in a long time ,she help with everything I was there far,,she have a lot of patience ,kind ,lovely I wish we could find more people like her.."
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Nagarajan Krishnan

June 23, 2025

5  out of  5
rating by Nagarajan Krishnan
"Diane is helpful and friendly."
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Momo KC

June 22, 2025

5  out of  5
rating by Momo KC
"Trudy-Ann delivered exemplary service! She embodied what is important in proper customer treatment- true empathy and dependable, inspired action! Thank you so much, Trudy-Ann~"
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willie thompson

June 20, 2025

5  out of  5
rating by willie thompson
"today I spoke with Miss Tamara. I don’t know who else works there, but I’m glad I had M Miss TamaraShe’s very patient understanding and explained everything to me to the point that I understood I thank God for people like Miss Tamara"
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Merline Etienne

June 20, 2025

5  out of  5
rating by Merline Etienne
"Diyana was very helpful with helping me with my Drive safe and save discount today. Also told me about Homeowners. She now have me thinking of not only have my car insurance here but also my home, thank you."
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Patricia Edwards

June 20, 2025

5  out of  5
rating by Patricia Edwards
"WOW today I had the pleasure working with Diyana face to face i have always worked with her over the phone but seeing her work today was a pleasure. She always help me very well but today was exceptional. She not only added my Drive Save and Safe Discount she had Stacy assisted me with my liabilities. Diyana and Stacy helped me very well. Mr.Rupert I truly appreciate your office staff thank you ."
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Need humans Not machines

June 19, 2025

5  out of  5
rating by Need humans Not machines
"Whenever I contact Rupert Brown's State Farm the representatives were always pleasant and helpful. Today I had the pleasure of speaking with Ms. Trudy-Ann. She was able to complete my request quickly and professionally as well as answered the questions I had."
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Shirley Green

June 17, 2025

5  out of  5
rating by Shirley Green
"Diyana was very helpful with my safe drive setup. Her professionalism was excellent. Keep up the good work Diyana."
We responded:
"Shirley we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Luigi Di meo

June 13, 2025

5  out of  5
rating by Luigi Di meo
"Diyana very very helpful"
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Stephan Grennan

June 12, 2025

5  out of  5
rating by Stephan Grennan
"Rep was very helpful in every way thank you"
We responded:
"Hi Stephan, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Richie Rich

June 11, 2025

5  out of  5
rating by Richie Rich
"I came in saw the most beautiful smile. She is so sweet and pleasant. It's a joy to come pay my bill with her all the time. Diyana is her name, thank you."
We responded:
"Thank you for reviewing our State Farm office Richie! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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catherine baumgardt

June 10, 2025

5  out of  5
rating by catherine baumgardt
"Diyana was amazing. I wanted too update my auto pay and she made it so quick and easy. I recommend her thank you."
We responded:
"Thank you for reviewing our State Farm office Catherine! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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jada saintyl

June 9, 2025

5  out of  5
rating by jada saintyl
"I talked with Briana Brown today she’s was helpful and I was satisfied with her help. Briana Brown was processional, and friendly."
We responded:
"Jada thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Althea McLean

June 9, 2025

5  out of  5
rating by Althea McLean
"Diyana truly exemplifies Customer Caring to the customer so that there was a positive experience. I was very satisfied on the excellent approach she took to assist me. She not only took the time to listen but she was also very professional in resolving the issue outlined to her. State Farm is lucky to have her representing the Company."
We responded:
"Althea thank you, for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Carlton Bryce

June 9, 2025

5  out of  5
rating by Carlton Bryce
"My experience when I called, Miss Diyana Brown was great she gave all the information I needed she was very polite helpful and informative in other words one could not ask for more. Thank Miss Diyana!"
We responded:
"Thank you for taking the time to share your thoughts Carlton! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Marco Saint fleur

June 9, 2025

5  out of  5
rating by Marco Saint fleur
"I came in today to check on my autos. I wanted to do a payment and also put it on auto pay. Diyana had the pleasure to assist me, she didn't just take my payment but she referred me to Ernest to get the Hospital Income Policy, she said not only will I bundle and save but it would be very beneficial for me in times of emergency. Nonetheless I got a Hospital Income Policy and a Disability. She also added the Drive Safe and Save discount on my auto for me to save even more. Thank you Diyana and Ernest."
We responded:
"Marco we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Patrick Banton

June 4, 2025

5  out of  5
rating by Patrick Banton
"Diyana was very helpful."
We responded:
"Patrick we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Yanou Lael

June 4, 2025

5  out of  5
rating by Yanou Lael
"The agent was very kind respectful and knowledgeable"
We responded:
"Yanou thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Stephen R

June 3, 2025

5  out of  5
rating by Stephen R
"I had a great experience working with Diyana at State Farm! I needed to update the payment method for my life insurance policy, and she made the whole process quick and easy. Diyana was professional, patient, and incredibly helpful every step of the way."
We responded:
"Thank you for your 5-star review Stephen! My State Farm team and I are happy to be your good neighbor!"
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Willema

May 23, 2025

5  out of  5
rating by Willema
"Diyana was very courteous and polite. She was helpful and attended to what I needed."
We responded:
"Willema we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Leo Gray

May 22, 2025

5  out of  5
rating by Leo Gray
"Diyana was excellent you where Very helpful to. Me"
We responded:
"Thank you for reviewing our State Farm office Leo! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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ju caribbeansource

May 21, 2025

5  out of  5
rating by ju caribbeansource
"20 yrs With doing Business never has any set Back."
We responded:
"Ju we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Sheila Belliot

May 14, 2025

5  out of  5
rating by Sheila Belliot
"I want to highlight the exceptional support I receive from Deja every time I need assistance with my car policy. She consistently goes above and beyond, and her pleasant demeanor makes it a pleasure to work with her. Rupert Brown is fortunate to have such a dedicated and capable employee. Deja is not only polite but also knows how to communicate effectively and demonstrates a solid understanding of her work."
We responded:
"Sheila, Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."