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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Queen Kiki

October 24, 2025

5  out of  5
rating by Queen Kiki
"I want to give a huge thank you to Stacy at State Farm in Rupert Brown’s office! She was extremely helpful, patient, and professional from start to finish. Stacy truly listened to my concerns and took the time to explain everything clearly so I could understand each detail. Her speed of service was excellent, and she showed great empathy and care, especially when helping me handle a situation regarding my dad’s policy. She made the entire transition process smooth and stress-free, which I truly appreciated. Honestly, I had been thinking about switching companies, but after working with Stacy, I can confidently say she’s the reason my entire family will continue to have our insurance and life insurance policies with State Farm. Thank you, Stacy, for your outstanding service and kindness!"
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Carlos Saintilus

October 24, 2025

5  out of  5
rating by Carlos Saintilus
"It was a pleasure working with Diyana Brown. Thank you so much Rupert Brown office."
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juanita thomas

October 16, 2025

5  out of  5
rating by juanita thomas
"Car insurance and Life Insurance is what I have at Rupert Brown. Never had any issues on claims or anything. I’ve been a customer for almost 30 years. I spoke with DIYANA today and she had great customer service."
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Trevon Smith

October 13, 2025

5  out of  5
rating by Trevon Smith
"Great customer service Very polite and respectful She even handle a rude customer with respect and dignity"
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Scratch Long

October 7, 2025

1  out of  5
rating by Scratch Long
"I’m very disappointed with the service from the Rupert Brown Agency. The representative, Tamara, does not follow up or reply to texts or emails. It’s been over two weeks, and I’m still waiting for a response to my initial inquiry. This level of communication is unacceptable and has left me feeling completely disregarded as a customer. This isn’t just slow service, it’s no service at all. If you value communication and professionalism, look elsewhere."
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Teresita Moreno

October 4, 2025

5  out of  5
rating by Teresita Moreno
"I had a great experience with Rupert Brown’s State Farm office! Diyana, the representative who helped me, was absolutely wonderful, she provided excellent customer service and made transferring my insurance quick and stress-free. She was kind, professional, and made sure everything was handled smoothly. I highly recommend this office for anyone looking for friendly and reliable insurance support!"
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Stacilove Bien-aime

September 23, 2025

5  out of  5
rating by Stacilove Bien-aime
"The BEST State Farm insurance in south Florida. The staff is superb especially Trudy Ann. She is the GOAT! She is professional, friendly, flexible and reliable. She was super helpful and quick with responding to emails, phone calls and text to help me get the best Indy quote. I am extremely satisfied. You have a customer for life, thank you Trudy Ann!"
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Juanitç Ware

September 8, 2025

5  out of  5
rating by Juanitç Ware
"Great Professional Customer Service My first time choosing STATE FARM Insurance Tamira was great with her calm nice personality of Profession!!! She's was good 👍"
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Howard Yeager

September 4, 2025

5  out of  5
rating by Howard Yeager
"Thank you Diyana for all your help with my policy renewal."
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Jayson Octavo

August 28, 2025

5  out of  5
rating by Jayson Octavo
"The agent that I spoke today, Diana was incredible good. She handle my concern in a professional attitude/manner and characteristics. And by the sounds of her voice, she always in a positive."
We responded:
"Jayson, We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Liam Arroyo

August 22, 2025

5  out of  5
rating by Liam Arroyo
"Trudyann is an amazing representative. Answered all of our questions and is very communicative. I highly recommend her. Fantastic experience all around!"
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Tamy Migoski

August 18, 2025

5  out of  5
rating by Tamy Migoski
"Diyana did a great job taking my payment and fast!"
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david perry

August 14, 2025

5  out of  5
rating by david perry
"Agent for over 9 years, great quotes and prices. 👍"
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Glenis Jimenez

August 13, 2025

5  out of  5
rating by Glenis Jimenez
"I called State Farm spoke to Diyana Very professional, she understood my needs and in matters of second she resolved my problems Very happy to deal with professional Thanks Diyana"
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Need humans Not machines

August 1, 2025

5  out of  5
rating by Need humans Not machines
"Whenever I contact Rupert Brown's State Farm the representatives were always pleasant and helpful. Today I had the pleasure of speaking with Ms. Trudy-Ann. She was able to complete my request quickly and professionally as well as answered the questions I had."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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jada saintyl

July 29, 2025

5  out of  5
rating by jada saintyl
"I talked with Briana Brown today she’s was helpful and I was satisfied with her help. Briana Brown was processional, friendly, and patient with me."
We responded:
"Jada thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Sean Wray

July 28, 2025

5  out of  5
rating by Sean Wray
"Amazing service always very helpful and goes above and beyond and daejanae was great to work with"
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Emmanuel Theodore

July 25, 2025

5  out of  5
rating by Emmanuel Theodore
"Miss Diyana brown helped me with my drive safe and save set up along with having me purchase a Hospital Income policy. Thank you Miss Brown."
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Pamela Blake

July 24, 2025

5  out of  5
rating by Pamela Blake
"Diyana Brown , professional, polite, helpful and knowledgeable, such a great asset to your company, was so impressed , such a lovely young lady"
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Jarlyn Rodriguez

July 21, 2025

5  out of  5
rating by Jarlyn Rodriguez
"Stacy did a phenomenal job at hooking me up with the best coverage for my insurance for my car. She was thorough and kind and made the process painless for me. I could not be any more grateful to have received her help during this process."
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Darvell Wooden

July 17, 2025

5  out of  5
rating by Darvell Wooden
"Trudy-Ann provided exceptional service. I'm excited to be a member of Rupert Brown - State Farm Insurance Agency."
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four corners

July 17, 2025

5  out of  5
rating by four corners
"Working with Stacy has been an absolute pleasure. She is knowledgeable, responsive, and genuinely cares about helping her clients find the best coverage for their needs. Stacy took the time to explain all of my options in a clear and patient way, making the entire process smooth and stress-free. Her attention to detail and professionalism gave me complete confidence that I was making the right choices. I highly recommend Stacy to anyone looking for an insurance agent who is not only experienced but also kind and trustworthy. Thank you, Stacy, for your outstanding service!"
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PSim 123

July 10, 2025

5  out of  5
rating by PSim 123
"Trudy-Ann is very professional and is always willing to assist. I would recommend doing business with this location."
We responded:
"Hi PSim thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Maurice Frazer

July 2, 2025

5  out of  5
rating by Maurice Frazer
"Deja (sp) is fantastic. She was able to answer all my questions and solved my problem very quickly. She made my day!"
We responded:
"We appreciate your review, Maurice! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Gary Smith

July 2, 2025

5  out of  5
rating by Gary Smith
"Well done Dianna doing well on behalf of state farm"
We responded:
"Gary thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"