
State Farm® Insurance Agent Rupert Brown
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Natanja Hensley
May 9, 2025
"Extremely happy with the quick service received from Daeja at Rupert Brown's State Farm Agency."
Jayson Octavo
May 7, 2025
"The agent that I spoke today, Diana was incredible good."
Michael Wedderburn
May 2, 2025
"Diana Brown was able to assist me with my policy and her customer service was exceptional. She was professional and was able to effectively answer all of my questions."
Ale Thompson
May 1, 2025
"Mrs. Tamara Mackey was kind and polite. She explained everything to me so I'm able to understand.she number 1 in my book."
noel alexander
April 29, 2025
"When I walk into State Farm office and see the face of the lady sitting at the front desk, it's makes me smile and feel so good to see a beautiful smile on her face.Diyana is her name."
Fritz Francois
April 29, 2025
"Diana is very good."
Laveau Genestant
April 29, 2025
"She is always helpful when u come in office. Today she helped me solved my citizens questions. THANK YOU DIYANA."
Allan Brown
April 28, 2025
"Diyana have helped me multiple times when I've came in the statefarm office very courteous, Patient and gets the job done. Always have me leave with a smile on my face."
Patrick James
April 28, 2025
"Diyana was very patient and I was ready to give up. She helped me set up my Drive Safe Save. I love her customer service thank you."
Lights Out
April 26, 2025
"Experience and service is great!!"
Laurence Mcbean
April 24, 2025
"Very professional and courteous,respectful and polite"
Queen Channy
April 24, 2025
"Stacey was an amazing representative. She made me feel comfortable after I was about to go some where else . She changed my mind . I feel comfortable with her and handling my business ."
Vicki C. Davie
April 16, 2025
"It was a pleasure to talk on the phone with Diyana this morning at State Farm! She has such a pleasing and kind voice. She was helpful and very understanding. Just the kind of customer service to be greeted with the first thing in the morning. I must say that customer service has always been top notch whenever I talk to anyone from this company. Mr. Rupert Brown’s son was kind and helpful to me when I had to switch over insurance information when my husband passed. It is a pleasure to do business with people who appreciate you and your business. The company’s good customer service is needed and always appreciated by me."
Esther
April 14, 2025
"I called because I just got a new car but needed some help confirming my insurance coverage and finishing up some payment details. I spoke with Diyana and even though I called about 2 minutes before they closed, she was very patient and very helpful. She helped me to clear things up and answered all of my questions even after they had closed, so I really appreciated her help!"
Merlande Louissant
April 10, 2025
"Thank you for your help"
Dora Hodge
April 5, 2025
"I would like to take this time acknowledge State Farm agency Rupert Brown for their outstanding customer service. I would like to recognized Tamara Mackey for her skills, knowledge and taking the time special handle and addressed any questions or concerns that I may have had. She was very helpful, kind, and patience thorough any of the process. Thanks so much Ms Mackey for the follow up calls and your continuous feedback. I would highly recommend Rupert Brown office as a top choice agency to assist with any of your insurance needs."
Josuer
April 3, 2025
"Diyana provided me with an outstanding customer service experience over the phone today."
Ruby Cunningham
April 1, 2025
"Trudy Ann was a pleasant and nice person to talk to and with a beautiful attitude. She was very knowledgeable of her job and caring person. She knew exactly how to explain things I didn't understand, Trudy she made it very plain.she didn't leave nothing uncertain and all was understood. Thank you so much Trudy for your patience and understanding"
Jean Wright
April 1, 2025
"Over 15 years of great customer service👍🏽"
Tremaine Bradshaw
April 1, 2025
"Excellent customer service"
angelica garcia
April 1, 2025
"Stacey has been an excellent agent, not only helping me through the process of getting my car insurance but also always being available for any questions I may have. Great customer service!"
Karlene Brown
March 30, 2025
"Ernest Brown is an excellent State Farm representative. He has great communication skills and amazing personality. He always ensure that his customers receive the best service and advice . I am a very satisfied customer. Keep up the good work!"
"Karlene, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Mickayla Dunn
March 30, 2025
"Ernie Brown has been an exceptional representative at State Farm! Great communication and very knowledgeable. They were extremely professional, handling everything with care and attention to detail. Felt like a valued customer, great work!!"
"Mickayla, thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
June Plum
March 28, 2025
"Ernest is professional, knowledgeable and excellent at explaining about stuff i don't really understand about my policy. When it comes to customer service no other than ERNEST."
"June, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Camilla Powell
March 28, 2025
"Customer service excellente!! Over the years you always doing a great job, keep up the good work Ernest Brown."
"Camilla, thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"